(for the Visitors of the Website)

As SWEDISH CARE SAĞLIK HIZMETLERI ANONIM ŞIRKETI (hereinafter it shall be referred to as “Data Controller” or “Company“), we hereby declare that our purpose in preparing this Clarification Notice is to inform you in the most clear and transparent manner about the ways your personal data are collected, the purposes of processing such personal data, the persons with whom they are shared, the legal reasons and your rights pursuant to Article No 10 of the Law No 6698 on the Protection of Personal Data (hereinafter it shall be referred to as the “Law“). In order to ensure that your personal data is processed, stored and shared in compliance with the laws and to protect your privacy, our Company takes the highest possible security measures.

Our company was established and is operating under the laws of the Republic of Turkey within the scope of the Regulation on the Provision of Remote Health Services published by the Ministry of Health, in order to provide services in the field of non-residential practice activities related to specialized medicine provided in private medical centres (excluding hospital and polyclinic activities and paramedical activities of midwives, nurses and physiotherapists).

1. Your Personal Data Processed Through Cookies

The cookies present on our website are categorically listed below and their details are specified in the Table (Table No 1).

1. 1. Strictly Necessary Cookies

For a website experience that enables basic features such as user logins, account management, shopping carts and payment processing, strictly necessary cookies are essential. To enable certain functions on our website, we use strictly necessary cookies.

1. 2. Performance Cookies

Performance cookies are used to monitor how you use a website during your visit without collecting personal information about you. Typically, this information is anonymous. They are combined with information monitored across all website users in order to help companies understand visitor usage patterns, detect and diagnose problems or errors their users may be experiencing, and ultimately make better strategic decisions about improving the overall website experience for their audiences. These cookies can be set by the website you are visiting (first party) or by third-party services. We use performance cookies on our site.

1. 3. Functionality Cookies

Functionality cookies are used to collect information about your device and the settings you can configure on the website you visit (such as settings regarding language and time zone). Based on such information, the website may provide you with customized, enhanced or optimized content and services. These cookies can be set by the website you are visiting (first party) or by third-party services. We use functionality cookies for selected features on our website.

1. 4. Targeting / Advertising Cookies

Targeting / Advertising Cookies are used to determine which promotional content is more relevant and appropriate for you and your interests. The Website may use them to display targeted advertising or to limit the number of ad views. This allows companies to improve the effectiveness of their campaigns and the quality of the content you are served. These cookies can be set by the website you are visiting (first party) or by third-party services. Targeting / Advertising Cookies set by third parties may be used to monitor you on other websites that also use the same third-party services. We use Targeting / Advertising Cookies on our site.

1. 5. Cookies Used On Our Website

“Third-Party Cookies” are used on our website according to their parties. Whether the cookie is a first-party or third-party cookie depends on the cookie placed by the website or domain. First-Party Cookies are installed directly by the website visited by the user, i.e. the URL (ornek.com.tr) shown in the address bar of the browser.

On the contrary, Third-Party Cookies are installed by a third party that is different from the website (or domain) visited by the user.

a) First-Party Cookies

Details regarding the first-party cookies used on our website are shown below in Table No 1:

Table No 1

b) Third-Party Cookies

Third-Party cookies used on our website are administered by our third-party business partners and we have no control over these cookies. For further information about these cookies and how to manage them, please visit the relevant third party’s webpage. Details regarding the third-party cookies used on our website are shown below in Table No 2:

Table No 2

1. 6. How Can You Change Your Cookie Preferences?

If you do not want to accept cookies from us, you can simply set your browser to refuse cookies from our website. Most browsers are configured to accept cookies by default. However, you can update these settings either to refuse all cookies or to notify you when a website tries to set or update a cookie. The support pages of different browsers for managing cookie settings are shown below. If you are accessing the website from more than one device, then you may need to update your settings on each device.

1. 7. How to Change Cookie Preferences of Different Browsers

Although some cookies can be blocked so that they have little impact on your experience of a website, blocking all cookies may prevent you from accessing certain features and content on the website you visit.

2. Your Personal Data Processed by Our Company After You Fill In the “Contact Us” Form in the “CONTACT US” Section on Our Website

After you fill in the Contact Us Form in the “CONTACT US” section on our website, pursuant to Article No 5/2/(c) of the Law, based on the legal ground that “It is necessary to process personal data belonging to the parties to the contract, provided that it is directly related to the establishment or performance of a contract”, the following data (“Personal Data”) are processed by our COMPANY in whole or in part by automated methods (electronic forms):

• Identity Information, (Name, Surname)
• Contact Information (Phone Number, E-Mail Address)
• Employment Information (Company Name, Title)
• Other information regarding your claims (If the claim you send to us through the “Contact Us” section on our website is specified in the “Subject” section, your personal data therein)

These personal data of yours are processed for the following purposes and for the periods required by these purposes:

• Evaluation and follow-up of your claims,
• Communicating with you regarding your claims,

In case your Personal Data are subject to a legal dispute, we may process your data for the purpose of “Using this data as Evidence in Legal Disputes” and based on the legal ground that “Data processing is mandatory for the establishment, exercise or protection of a right“. If your Personal Data is requested by the authorized persons, institutions and organizations, we may transfer your Personal Data to such authorized persons, institutions and organizations, administrative authorities and legal authorities for the purpose of “Providing Information to Authorized Persons, Institutions and Organizations” and based on the legal ground that “It is mandatory for the data controller to fulfil its legal obligations“.

3- Your Claims Regarding Your Personal Data

As the Data Subjects, you may submit your claims within the scope of Article No11 of the Law titled “Rights of the Data Subject” regarding the matters mentioned in Article No (1) and Article No (2) to our Company in the following ways in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller:

• Via Mail: MERKEZ MAHALLESI FIRUZE SOKAK DAP S OFIS, NO: 5 D: 129 KAĞITHANE / ISTANBUL
• If you want to make your applications via KEP (Registered Electronic Mail), you can send your applications to the KEP Address: swedish@hs03.kep.tr
• By using a secure electronic signature, mobile signature or your e-mail address previously validated by our Company, to the following e-mail address: privacy@swedish.care  

Our COMPANY reserves the right to verify your identity before responding. 

Please note that it is important that your application includes your contact information where we can reach you, your identity information where we can verify your identity and if any, documents supporting your claim, in order to finalize your claims in the healthiest way and within a short period of time. Last Update: November 2023