The services provided through our app include basic medical guidance on healthcare issues that can be managed by a family doctor. They cover cases of symptoms that do not require in-person consultation or hospitalization. If needed, our doctors may prescribe medication or referrals.
Here are some of the symptoms we can help you with:
– Cough
– Nausea and Vomiting
– Joint Pain
– Sore Throat
– Eye Problems
– Neck and Back Pain
– Itchy Skin
– Stomachache
– Urinary System Infections
Keep in mind that you need to seek physical care immediately if you have a lot of difficulty breathing, have a lot of bleeding that won’t go away, or have severe pain that started suddenly. In an emergency, seek immediate help by calling 112.
No, each individual user registration in the app is strictly personal. Users may contact the doctor only for personal issues.
Many prescriptions can be renewed through us.
Yes. Based on the medical assessment of a doctor, a referral to another healthcare provider may be prescribed in some cases.
Whenever you need a doctor, your request will be answered by the doctor on duty.
During your chat with the doctor, there may be periods when the doctor is preparing your referral or is chatting with another patient at the same time. Don’t worry. Just go on with your other business and when the doctor sends you a message, the app will notify you, so you may enter and continue your chat.
Only the healthcare staff with whom you have contact regarding your case.
Please refer to our General Terms and Conditions.
If you have a complaint or a question about the app, you can contact us at info@doktornow.com.tr.
